Ayomide Awe’s led Termii partners Truecaller to revolutionize mobile business communication in Africa
Truecaller, the top worldwide communications platform for validating contacts and banning unwanted communication, has teamed forces with Termii, Africa’s best customer engagement platform, to transform corporate communication across the continent.
The collaboration intends to strengthen the partnership’s commitment to the African business landscape by officially launching the Termii mobile platform “TermiiGo” and introducing the Truecaller Verified Business solution within the mobile platform.
TermiiGo was created exclusively for African businesses, and it provides a full package of features that allow African businesses to streamline their operations, improve connection, and give an outstanding client experience.
It provides multi-factor authentication capabilities for businesses, rich messaging options, an inbox feature for seamless customer support, and a Truecaller Verified Business Caller ID solution embedded to brand local business calls and trust to communication specifically for enterprise businesses and based on request.
“We are thrilled to introduce TermiiGo to the African business community,” stated Ayomide Awe, Co-founder and CTO of Termii. Our complete feature set, along with the Truecaller Verified Business solution, enables organizations to overcome communication obstacles, create trust, and discover new growth prospects.” The most recent version of TermiiGo may be downloaded from both the App Store and the Google Play store.
The two platforms hope to overcome the challenge of creating trust over phone calls and messages by combining the experience of Termii and Truecaller and delivering secure and trustworthy communication channels for businesses across Africa. The goal is to address concerns about unexpected sources and the rise of scammers, which has led to a rising mistrust among the customer ecosystem.
The launch of the Truecaller Verified Business solution on TermiiGo will enable “authentic” businesses to interact with their consumers with confidence. It will include a non-editable Brand Name and Logo, as well as a Verified Business Badge, making communication safer and more secure. This transformative connection aims to increase trust, brand identification, call efficiency, and, ultimately, customer happiness.
Termii works with leading worldwide companies such as Bamboo, Chipper, Paystack, and Kobo360. Moniepoint, Piggyvest, ULesson, and Helium Health are also included. And has achieved some astounding milestones, like over 360 million transactions and 3 billion wallet payments for messaging services across Nigeria, with 89% coming from financial sector organizations, and 2000+ paying enterprises terminating messages and conversations using its platforms and APIs on a monthly basis.
The Truecaller for Business solution, which has been integrated into TermiiGo for enterprise businesses at their request, will provide Termii’s customers with a powerful tool for establishing trust, improving security, and fostering better communication with their target audience, ultimately driving growth and success for their businesses in the African market.
“We are excited about our partnership with Truecaller and the value it brings to African businesses,” Gbolade Emmanuel, CEO and Co-founder of Termii, said. “Truecaller Verified Business perfectly aligns with our commitment to providing innovative communication solutions to our customers across Africa.” We hope to transform corporate communication and promote trust between enterprises and their clients by working together.”
Truecaller for Business Global Head of GTM Priyam Bose expressed the same excitement about the cooperation with Termii. “We’re excited to collaborate closely with Termii, a fast-growing player in the CPaaS landscape, to improve business communication in our African markets.” Truecaller for Business strives to inspire trust and provide users with secure, contextual interactions while interacting with legitimate businesses. This collaboration with Termii, which has a significant market presence in Africa, will allow us to add enormous value to the communication lifecycle for the business and user communities across the continent.”
Termii is Africa’s largest customer interaction platform, enabling businesses to seamlessly engage and serve customers wherever they are. Termii, which places a major emphasis on innovation, provides a variety of cutting-edge solutions, such as SMS and voice messaging, mobile tokens, alarms, and a two-way support system. Businesses can develop seamless consumer experiences because to Termii’s powerful infrastructure and user-friendly interfaces.
Truecaller facilitates safe and relevant interactions between people while also making it easier for businesses to engage with customers. Fraud and unwelcome communication are prevalent in digital economies, particularly in emerging regions.
Truecaller is an integral component of over 350 million active users’ daily communication, with half a billion downloads since launch and about 38 billion unwanted calls recognized and banned by 2021. Truecaller, which has been headquartered in Stockholm since 2009, is a co-founder-led, entrepreneurial company with a highly experienced management team. Since October 8, 2021, Truecaller has been listed on Nasdaq Stockholm.
