GlobeNewswire
3CX Announces Scalable, Cost-Effective Communication Solutions That Drive Enterprise Growth
Nicosia, Cyprus, Nov. 14, 2024 (GLOBE NEWSWIRE) -- 3CX, an award-winning leader in enterprise communication, is excited to announce its scalable, cost-effective communication solutions that drive enterprise growth by helping businesses scale, improve their productivity and reduce costs. Pivotal in today’s fast-evolving market, 3CX’s innovative solutions utilize SIP, open-standard, and WebRTC technology to provide businesses with an easy-to-manage solution to call, video, and live chat with their team and customers.
Offering up to 80% in savings on operational costs, particularly for bigger enterprises with large workforces, 3CX provides an affordable and unique option with its flat annual rate that includes no hidden costs or small print. In comparison to its competitors, which often charge users on a monthly basis, 3CX Pricing employs a user-friendly approach that reduces ongoing expenses and offers an affordable option for businesses with no per-user fees.
With a focus on boosting productivity, 3CX’s unified communication system integrates smoothly with tools businesses already use, such as CRM software and collaboration platforms, including the major industry players like Zoho, Salesforce, Hubspot, Freshdesk, Zendesk, and Vtiger. This seamless integration of the Phone System and its access to advanced features, such as video conferencing, live chat, and call analytics, not only increases collaboration and decision-making but allows for more efficient call management, reducing downtime and ensuring seamless communication across teams.
3CX empowers IT teams to self-manage the phone system, giving them full control over deployment on their preferred platforms such as Amazon AWS, Google Cloud, or Microsoft Azure. In addition to cloud options, 3CX can also be self-managed on-premise, whether on Windows or Linux, and empowers IT teams to confidently virtualize 3CX with VMware or KVM, reducing the need for dedicated servers and significantly saving on hardware costs, offering even greater flexibility and cost-efficiency. The impressive flexibility and self-management allow companies to host 3CX wherever it fits their infrastructure needs and reduce the need for external vendors to offer IT departments more control over their communication systems.
For smaller businesses with plans for future growth, the Small Business Phone System provides a scalable solution that grows effortlessly alongside a company, whether expanding locations or hiring more employees. The software’s flexible architecture allows enterprises to add users, offices, or even remote workers without complex or expensive upgrades while additionally providing advanced features, including call queues and recording, at no extra cost.
From call routing and CRM integration to advanced analytics, 3CX’s Contact Center is a comprehensive solution for enterprises heavily reliant on customer service. With the aim of improving customer engagement and satisfaction, 3CX makes it easy for enterprises to manage large volumes of customer interactions while providing actionable insights through data analytics, which can be easily managed on-premise or via private cloud accounts.
“3CX is a next-gen enterprise phone system with an integrated contact center, designed for companies with 25 users and up,” said a spokesperson for 3CX. “Trusted by 350,000 leading enterprises worldwide, break free from multi-year fixed contracts and unlock the potential of an AI-powered communication solution that enables advanced automation and customer intelligence.”
3CX’s cost-effective, flexible, and scalable communication solutions help enterprises grow and adapt to ever-changing business needs while providing a selection of advanced features, including queue strategies, call reports, call recording, wallboards, and switchboards at no extra cost. By choosing 3CX, businesses can reduce costs, boost their productivity, and receive excellent customer service through a unified platform.
The top communication solutions and software company invites businesses searching for an easier way to connect, collaborate, and communicate with their team and customers to explore 3CX’s range of solutions in more detail by visiting the website today.
About 3CX
Founded in 2005, 3CX is a global leader in business communications that leverages SIP, open-standard, and WebRTC technology to offer customers a simple, flexible, and affordable solution for calls, video, and live chat. With 3CX, businesses can increase productivity, enhance customer experiences, and dramatically cut costs and management headaches.
More Information
To learn more about 3CX and its scalable, cost-effective communication solutions, please visit the website at https://www.3cx.com/.
CONTACT: 3CX Markou Drakou 4 Nicosia Republic of Cyprus 2409 Cyprus +357 2244 4032 https://www.3cx.com/
