Business and Economy

Medifies enables healthcare providers to send anxiety-reducing, standardized mobile notifications to patients’ families and caregivers.

Medifies is now live with paying customers with a secure, HIPAA-compliant SaaS platform than enables healthcare providers to keep families in the loop as medical procedures progress with standardized messaging, giving family unprecedented peace of mind.

This current lack of information is a familiar pain point; all of us have sat in hospital waiting rooms with no idea what is happening. Patients, hospitals, surgeons and families all want to see this problem solved.

Medifies positively affects providers’ revenues, too.

  • Currently, doctors and nurses spend up to an hour each shift tracking down family members after a procedure, wasting valuable time, and missing them most of the time! Medifies dramatically improves efficiency, lowering the cost to healthcare providers.
  • $2.1B of Medicare and Medicaid funding each year is withheld due to low patient satisfaction scores on HCAPHS surveys. Up to 30% of these paper surveys are filled out by family members, so improving the families’ experiences with Medifies raises a hospital’s scores and can gain them back the money withheld.
  • Involving family reduces costly readmissions by 25%.
  • Finally, patient acquisition is difficult for many providers in the increasingly competitive healthcare sphere. By helping providers market and acquire new patients, Medifies helps them increase their revenue dramatically.

We have a subscription-based, SaaS B2B model that will also drive revenue from upsells of our other planned products (radiology, chemotherapy, dialysis, OB, elder care) and fees for setup, analytics, and 24/7 support. The platform is HIPAA-compliant and uses bank-grade security. We do not display any PHI or PII, and the patient invites their family members, protecting those patients’ privacy and the hospitals security. Medifies is simple and intuitive to use by both family members and healthcare staff.

Fun fact: The concept is from the Chief of Surgery at Sutter, a co-founder and investor who has known the CEO since 6th grade!


Security, IP, Platorm Portfolio Plan

Medifies delivers secure, cloud-based software based on the principles of superior customer service, impeccable design and clean code. Medifies has already passed a publicly-traded company’s (Tenet Health) IT, security, compliance, and legal reviews. By design, we avoid much of the US and state health regulatory landscape – by having the patients self-register and add their own family. However, we are fully HIPAA-compliant and use bank-grade security, including HTTPS, SSL, and two-factor authentication.

We also have a full IP plan that we can share upon request.



  • Children’s Hospital of New Orleans wants Medifies Pre-op to stem their 31% no show rate. $380k/yr bid accepted.

    June, 2018

  • Growing fast! Medifies has hired a new operations manager, 2 new territory sales directors and 2 customer success people in last month.

    June, 2018

  • Live with first Tenet hospital. 3 year contract – already paid $78k. Tenet is 84 hospital and 450 surgicenter system, NYSE traded.

    May, 2018

  • SaaS software sales expert, Joel Carabello joined the Medifies Board of Advisors and doubles down on investment.

    March, 2018

  • Texas Children’s Hospital requested a Statement of Work to begin the contracting process for a Medifies Radiology product.

    February, 2018

  • First Revenue! $78,000 check for 1 year up front for Doctors Medical Center (large Tenet hospital in Modesto, CA) three-year sales contract

    February, 2018

  • Conducted a day of workflow observation at Kelsey-Seybold to strategize Medifies implementation there

    October, 2017

  • Completed Texas Medical Center Innovation Institute Accelerator (4th cohort, digital health)

    June, 2017

  • Version 1 of the Medifies Surgery platform released

    February, 2017

  • Finished building MVP

    October, 2016


Erik Halvorsen, PhD
Erik Halvorsen, PhD
Director, TMC Innovation Institute
“Medifies helps hospitals get notifications to the family members of patients in their care. Their first product is for families of patients in the OR. Speaking from a lot of experience going through surgeries with my daughter, including one at Boston Childrens just last month, the anxiety felt in the waiting room and the ridiculous lack of communication is frustrating. This is a pretty cool and simple approach you guys want to check out.”
Carin Sarkis
Carin Sarkis
Dir. of Business Dev., Doctors Medical Center
“I brought Medifies to our Administrative Meeting with the CEO and the group agreed that this technology would be a great fit.”
Dr. George Bisset
Dr. George Bisset
Chief of Radiology, Texas Children’s Hospital
“Medifies has risen to near the top of our priority list.”
Dr. Robert Rothstein
Dr. Robert Rothstein
VP of Medical Affairs, Johns Hopkins Hospital
“I would like to introduce you to Nate Pagel, CEO of Medifies, a company that has a pretty nice product helps communication from the OR to family and friends waiting for a loved one. Nate and his folks demonstrated this to me while at Suburban/Hopkins.”
Bonnie I.
Bonnie I.
Family Member of Patient
“My husband and I were here doing a similar procedure a month ago, we could have really used Medifies. At least we got to use it this time, and it was so great to know what was going on the whole time, even if I went to the bathroom or dining hall to grab something. Thank you Medifies!”

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