Fellow Transformational Leadership Council (TLC) member and friend, Roxanne Emmerich, discusses her upcoming book, “The Profit Growth Banking Blueprint”, with me in this video about how banking companies can create a workplace you and your customers love.
Roxanne has been trying to help the banking industry to get its act together. They have gone from having18,000 banks to 5000 banks, which tells you something is wrong.
The problem is that when a local bank goes out of a small community, this causes the small businesses to go away too. According to Roxanne, the problem is that banking is set up to be transactional, not transformational. Banks are transactional and not about making sure people are winning. Banks are a cultural train wreck because their system is wrong. And it’s not just banking, it is all industries. The model we have right now in banking and most businesses is “Get your numbers, or you are fired”.
Her goal is to have others saying, “I feel so good about myself because I feel like I’m helping people”.
Her new book will help people purposely understanding how to perform. We raise the bar a little bit higher, so we’re building confidence in a way that is inspiring them. Roxanne will show through her upcoming book how you build confidence in systems so that we eventually tie everyone to profit in a way that creates a performance breakthrough because they understand they are being purposeful. The banks that Roxanne has worked with have doubled their profits in the first three years and almost all their employees report that their bank voted “The Best Place to Work”. Roxanne is a banking guru.
The Profit Growth Banking Blueprint
You may not be a banker, but her concepts will work with a lot of different industries too. The people that work with her absolutely love her. Roxanne has authored many different books which I highly recommend. In a previous video, I give my recommendation of Roxanne Emmerich’s book, “Thank God It’s Monday!”. When her new book comes out I will post the links on my social media.
By Dr. Ivan Misner, Founder and Visonary Leader of BNI.