We are living in a world more connected than ever. However, this hyperconnectivity can create situations when your C.P.A. can effect your business. Working from home can easily lead to a state of “Continuous Partial Attention” (your C.P.A.). This occurs when people are only partially paying attention to others during their online networking or Zoom meetings. There are some definite pitfalls in our hyper-connected world when we are not giving our full attention to others. Your business relationships and networking may be affected because of your C.P.A. in these three situations.
Monitor your C.P.A. when attending your online networking meetings
Continuous partial attention can hamper your relationship-building efforts – on both a personal and professional level. When attending an online function of any type, it is becoming increasingly common to find people typing away during the meeting. They remain connected to their emails and social media networks during their meeting. This desire can dilute our efforts by driving us to stay “live” online with other things instead of with the person in front of us. You can easily watch them on camera not paying attention to the meeting. Even worse, they fall asleep in their recliner during the online Zoom meeting with their camera live for all to see until they are awoken by another chapter member calling their phone.
Keep your C.P.A. away from your phone
Speaking of phones. We have probably all experienced being in conversation with someone at an in-person networking function and getting pinged during the conversation. This is happening much more now during online meetings. When we take our attention off what is happening in front of our nose to take a look at what is happening on our phone, we lose the connection with the person who is presenting. We will not remember this part of the conversation well, if at all. And we send a subtle message to this person that he or she does not matter as much as the various pings coming in on our mobile device do.
Our desire to connect and be connected is one of the strengths of business networking. Therefore, when doing online networking, or when we return to in-person events, we will want to effectively be connecting with others. Over the years, I saw people many times on their phones texting during networking meetings, such as at a BNI chapter meeting, a Chamber of Commerce luncheon, or even a gala dinner event.
Be honest: whom do you greet first when you get up in the morning — your spouse, kids, the dog, OR your virtual community? Do you reach for your phone before you even throw your legs out of bed to get up? I have found myself doing that. Consider waiting to look at your mobile phone until after you are ready to receive messages. For me, I wait to turn it on until after I am up, have exercised, showered, and had my breakfast. Furthermore, I think social media is great. I use it regularly to stay in touch and build relationships. But knowing when to focus on your networking and not your phone is extremely important in this digital age.
Do not allow your C.P.A. to distract you when working online
Most of us work from our computers, laptops, or tablets with notifications switched on. Our email, Facebook, Twitter, Instagram, LinkedIn, Teams, and WeChat accounts are sending us notifications. Across your screen, they distract you with their messages. “Look at me! Someone retweeted you! Someone wants to be your Friend!” Even people who do not have ADD are working in a state of attention deficit due to the distraction all these notifications cause.
It is very easy to lose track of whom you have just followed up with. You end up sending your follow-up email twice. You reference something you were discussing with someone else. Worse yet, you send an email to the wrong person entirely. (Who hasn’t done that?) Continuous partial attention keeps you from being alert, attentive, and focused and can hamper your post-event follow up not to mention your day-to-day activities.
Don’t allow your C.P.A. to ruin your business. Continuous partial attention can hamper your efforts to build profitable business relationships with the people you want to connect with. I believe a price is being paid by how this constant connectedness is affecting our real-time relationships. The truth is that our brains are not capable of multi-tasking. Brains don’t work like a computer, which can have many programs running simultaneously. Our minds have to switch among tasks. Some of us can task-switch extremely quickly, seemingly multi-tasking, but we are not actually multi-tasking. Others of us task-switch with a little more difficulty, making it extremely challenging to really pay sustained attention to anything when we try to multi-task.